First published 2011
Heather Poole draws from over fifteen years as a flight attendant to expose what really happens aboard commercial airlines. She reveals the worst passenger behaviors at cruising altitude and explains how travelers earn the crew's contempt. Poole describes life in cramped Queens crashpads where flight attendants sleep in bunk beds between flights, creating situations that alarm neighbors. She recounts incidents where passengers and crew members required police escorts off planes. The author shares why dating pilots spells trouble but explains how romancing business class passengers can work out differently. Poole knows the airline industry after September 11th from the inside and understands operational realities hidden from travelers. Her collection of true stories mixes shocking incidents with humor, combining behind the scenes revelations with personal experiences that shaped her aviation career.
Genres: autobiography, memoir, non-fiction, aviation
Vibes: humorous, intimate, thought-provoking
Tropes: insider-perspective, personal-experience
240 pages · Kindle Edition · HarperCollins Publishers