First published 1994
Michael J. Fox finds himself thrust into the bureaucratic maze of corporate quality management when his company adopts Total Quality Management principles. Fox must master the intricate world of auditing procedures, statistical controls, and process improvements while dealing with resistant colleagues and demanding supervisors. As he learns to navigate compliance standards and documentation requirements, Fox discovers that the real challenge lies not in understanding the technical aspects of quality systems, but in managing the human dynamics that make or break organizational change. The story follows his journey from confusion to competence as he develops practical skills in audit planning, data collection, and report writing. Fox's personal growth mirrors his professional development as he learns to balance perfectionist tendencies with pragmatic problem solving. The novel explores themes of workplace adaptation and professional identity through Fox's struggles with new responsibilities and evolving corporate culture.
Genres: fiction, business, contemporary, management
Vibes: intimate, suspenseful, thought-provoking
Tropes: fish-out-of-water, personal-growth
54 pages · Spiral-bound · Nelson Thornes Ltd