Scaling People

by Claire Hughes Johnson

First published 2023

Claire Hughes Johnson draws from her leadership roles at Google and Stripe to address the most pressing challenge facing growing companies: building systems that scale people effectively. Rather than focusing on business strategy, Johnson tackles the operational questions that keep founders and managers awake at night. Her approach centers on creating lightweight processes and sustainable structures that support rapid growth without losing effectiveness. The book provides concrete tools for foundational planning, hiring practices, team development, and performance management. Johnson includes worksheets, templates, and real examples that leaders can implement immediately. Her guidance applies across industries and company sizes, offering a systematic method for building organizations that can sustain long term success. The book serves as both instruction manual and reference guide for anyone responsible for growing teams and maintaining company culture during periods of expansion.

Genres: business, leadership, non-fiction, management

Vibes: instructional, practical, thought-provoking

Tropes: how-to, reference-guide

480 pages · Hardcover · Stripe Press

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