First published 2002
The old social contract is broken. In a world reshaped by technology, workers now demand more from their employers than ever before. Shoshana Zuboff's landmark work "The Support Economy" charts this profound cultural shift, exposing the chasm between companies stuck in the past and a workforce hungry for meaning, autonomy, and connection. As the demands of the digital age collide with the rigidity of industrial-era business, a new model must emerge - one that empowers workers and aligns their needs with corporate success. Zuboff's vivid storytelling and penetrating analysis offer a vision for the future of work, where culture and technology work in concert to support human flourishing.
Genres: business, sociology, economics, non-fiction, technology, 21st-century
Vibes: intimate, suspenseful, thought-provoking
Tropes: cultural-shift, social-commentary
Period: 21st-Century
478 pages · Hardcover · Viking Adult