by Harvard Business Review Staff
First published 2018
When the office turns into a minefield, it's time to level up your people skills. This guide from the Harvard Business Review arms you with the emotional intelligence to handle even the prickliest colleagues. From manipulative bosses to passive-aggressive subordinates, you'll learn proven tactics to shut down drama, defuse tension, and get the job done. With real-world scenarios and actionable advice, you'll emerge a diplomatic force to be reckoned with.
Genres: psychology, business, self-help, contemporary, non-fiction, communication
Vibes: instructive, practical, thought-provoking
Tropes: how-to, problem-solving
160 pages · Paperback · Harvard Business Review Press