First published 2016
Conflict at work is inevitable. But you don't have to let it derail your team. "Difficult Conversations" shows how to navigate tough discussions with poise, empathy, and a problem-solving mindset. Uncover the real issues fueling friction, stay grounded when emotions flare, and work together to reach a productive resolution. Whether you're giving tough feedback or hashing out a complex disagreement, these evidence-based strategies will help you communicate with care and move forward in a spirit of collaboration.
Genres: business, contemporary, non-fiction, communication
Vibes: intimate, problem-solving, thought-provoking
Tropes: collaboration, problem-solving
128 pages · Paperback · Harvard Business Review Press